Q&AQ: What should I do if there is a problem when the product arrives? A: When there is a problem with the product, please take photos in time to retain evidence and show it to our professional customer service, you will get the most satisfactory answer. We will never let you take responsibility for products damaged during logistics! At the same time, before we sell it to you, we will have a professional inspector to inspect the products to be packed. If there are any product issues, we would rather get rid of them than sell them to our customers! Specifications: Condition: 100% Brand New Material: Rubber Color: White Type: Single Tap, Double Tap(Optional) Single Tap Hose Length: approx. 95cm/ 37.40" Single Tap Total Length: approx. 109cm/ 42.91" Double Tap Hose Length: approx. 108cm/ 42.52" Double Tap Total Length: approx. 137cm/ 53.94" Weight: approx. 166~331g Package Included: 1 x Pet Shower Spray Hose Note: Please allow 0-2cm error due to manual measurement. Thanks for your understanding.